The Study of On-line Shopping Satisfaction and Preference—The SERVQUAL Model perspective

碩士 === 淡江大學 === 國際貿易學系國際企業學碩士班 === 93 === The sales of on-line shopping has been risen substantially during the last decade. On-line shopping has become an important alternative to the traditional brick-and-mortar shopping channel. This new way of doing business seems to create infinite opportunitie...

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Bibliographic Details
Main Authors: Po-Hung Lin, 林柏宏
Other Authors: Chun-Hui Chang
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/as326r