| Summary: | 碩士 === 明新科技大學 === 工程管理研究所 === 94 === Recently, resource optimization (energy and material) and environmental issues in the life-cycle context are taken very seriously by both the general public and government agencies. These activities urge governments and companies alike to set up environmental friendly production technologies, which aim to avoid harmful emissions into air, water and soil. However, these Eco-Designed products have not achieved a favorable position in the marketplace as expected even though they appear to be more environmental friendly and economical. This may be due that they are focused solely on environmental impact analysis without regard for customer needs and cost considerations. The purpose of this study is to employ the Green Quality Function Deployment (GQFD) to develop the concept of Eco-design product. With this design concept, it will satisfy consumer demand, reduce the environmental degradation, and promote the performance of sustainable. In order to reduce the vagueness and uncertainty, the Fuzzy Multiple Criteria Decision Making is applied to the Green QFD. Unlike two valued Boolean logic, the fuzzy logic is multi-valued. It deals with degrees of membership and degrees of truth. Therefore, a Eco-design product development problem was formulated as a fuzzy multi-objective model based on QFD planning. This model not only considers overall customer satisfaction, but also enterprise success along with an environmentally friendly product. With an interactive approach, the optimal balance between environmental acceptability and overall customer satisfaction can be obtained.
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