The Study of Relationship among Service Quality, Service Value, Customer Satisfaction and Customer Loyalty in the Health Examination Center of a Medical Center in the Southern Taiwan

碩士 === 國立成功大學 === 高階管理碩士在職專班 === 94 === This research study relationship among service quality, service value, customer satisfaction and customer loyalty, take references from previous researches by experts and scholars, this study merges theory and application, it will also have contribution on pra...

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Bibliographic Details
Main Authors: Chiou-Yun Ku, 古秋雲
Other Authors: Ming-Tien Tsai
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/35720399566882232043