A study of customer compatibility and its antecedents and consequence in overseas travelling groups.
碩士 === 國立東華大學 === 企業管理學系 === 94 === Abstract Tourism is one kind of service industries, it more emphasizes on interaction with customers. Customer satisfaction not only depends on service providers but also customers themselves. Sometimes customers’ effect may be stronger.Customer compatibility is a...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/21586072840941375007 |