An Empirical Study on the Service Quality of Police with the PZB Gaps Model of Service Quality－The Case ofKaohsiung Harbor Police Office
碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 94 === ABSTRACT The purpose of this study is to investigate the service quality of Kaohsiung Harbor Police Office perceived by the wharf workers of Kaohsiung Harbor. Specifically, the study is purported to understand: (1) the expectation and perception of the servi...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/40959010237840043561 |