| Summary: | 碩士 === 亞洲大學 === 資訊工程學系碩士班 === 95 === Global integration has occurred between media and the communication industry via the rapid development of the Internet. From the perspective of removing limitation in co-operation between cable television (CATV) stations and mobile businesses, and liberalization of fixed-line communication services in the new edition of Communication Law and Cable Radio and Television Law, the Taiwanese government values global industrial integration. Additionally, the Taiwanese government actively attempts to situate Taiwan as the business center of the Asia Pacific Region. All of the above-mentioned factors contribute to the integration of cable TV stations and mobile industries, leading the mobile communication industry into a new era.
This study examines quality advancement in the transition from a CATV industry to a mobile communication industry. Via conversation agents, all related network modules are monitored and can immediately respond to MIS administrators in an emergency, taking the decision process to solve the abnormal problems and reducing the response time to increase service quality.
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