Deployment of a Service Level Management System to Support IT Service Management
碩士 === 國立交通大學 === 管理學院碩士在職專班資訊管理組 === 96 === The evolution of enterprise services is gradually changing the need for Service-oriented management from Technology-oriented management. Instead of building business process according to IT demand, Service-oriented management offers a new way of regarding...
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| Format: | Others |
| Language: | zh-TW |
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2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/07045213235273037731 |