| Summary: | 碩士 === 雲林科技大學 === 企業管理系碩士班 === 96 === Along with the corporatization of hospitals, personnel turnover and employee work hours have as well increased. Quality is deemed the core of corporate competitiveness. It is important to promote hospital employees’ spiritual fulfillment and to make them regard hospital as home. The challenge of creating workplace spirituality is an urgent matter. This study randomly takes a large sample and collected 210 questionnaires to study the relationship between employee meditation-mindfulness and work outcomes. In addition, the researcher employed a true experimental design, with 10 hospital nursing employees each in the experiment group and the control group. The experiment group received a one hour-8 session Zen-Master meditation training in 8 weeks, whereas the control group received no training in the same duration. Questionnaires are administered before and after the training to both experimental and control groups. The purpose is to understand the current state of work of the clinical nursing care workers, as well as how they feel about workplace spirituality and their nursing care quality. Results of the study were as follows.
1. Current state: 83.41% have not participated in meditation courses, 41.21% have no religious beliefs, 89% do not meditate, but 6% periodically spend 10-30 minutes in meditation. Overall, contracted professional nurses who meditation, have religious beliefs, are in chronic units, aged between 41-60, have worked under 6 years, with education below the university level show better workplace spirituality and nursing care quality. In terms of workplace spirituality, the stability of consciousness in personal internal spirituality variables tends to be lowest (mean of 3.18), followed by spiritual leadership (3.26), and team spirituality is highest (3.66); this shows that team spirituality >organization spirituality >internal spirituality. Work quality: the emotional attrition of emotional care quality is lowest (2.78), followed by desire to leave job (mean of 2.87, lower the indicator, the more one wants to leave work), which shows that professional technical nursing quality is better than emotional care quality.
2. Correlation: background variables of nursing care workers are correlated with workplace spirituality and nursing care quality aside from the frequency of meditation. The strongest correlation is found in organization spirituality, followed by emotional care quality, and professional technical care quality. The variables including job title, age, education, time in meditation have the greatest influence; the variables of religious beliefs, meditation time slots, and meditation training experience have minor effect.
3. Results of meditation intervention: before the experiment, the experiment group have lower averages on the five variables of personal internal spirituality, team spirituality, organization spirituality, emotional care, and professional technical care ability than the control group. The greatest difference in means was found in personal internal spirituality (-0.547), followed by organization spirituality (-0.322). After the experiment, positive enhancement is far better than those of the control group. In terms of organization spirituality (0.4), emotional care ability (0.43), the experiment group improved in means an average of 13.95% after the experiment, the most improvement was found in organization spirituality, followed by personal internal spirituality and emotional care ability, with an increased rate of 19.04%, 18.88%, and 15.68% respectively. After the experiment, averages of various aspects decreased for the control group (-3.67%). It was found that meditation can enhance clinical nursing care workers’ internal spirituality, and in turn elevate workplace spirituality and nursing care quality. This conclusion provided the case hospitals and the medical industry a good reference for human resources management and personnel training.
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