A Research on Applying Mahalanobis Distance into SERVQUAL Analysis of Medical Service Quality Gaps
博士 === 中華大學 === 科技管理學系(所) === 97 === With the changes, pulsation, promotion of the living standard of the society of the times, compatriot's not merely demand for medical care increases, is also improving to the demand for serving quality constantly. Because the patient's self- consciousne...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/96428728585181237645 |