The Effect of Timing of Reward, Business Longevity and Involvement on Consumers’ Perception and Behavioral Intention toward the Reward Program

碩士 === 國立成功大學 === 企業管理學系碩博士班 === 97 === As an important component of customer relationship management, reward programs have become an increasingly popular marketing tool for retaining customers and stimulating product or service usage. A well-designed loyalty program can attract customers. Managers...

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Bibliographic Details
Main Authors: Wan-Jou Weng, 翁婉柔
Other Authors: Meng-Kuan Lai
Format: Others
Language:en_US
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/41708635996529857047