A Study of the Relationships among Emotional Intelligence, Emotional Labor and Emotional Exhaustion - Organizational Identification as a Moderator
碩士 === 國立成功大學 === 企業管理學系碩博士班 === 97 === Emotion is not only part of private feelings, but also commercialized commodities for enterprises. Emotional labor is related to burnout, job satisfaction, physical health and so forth. And emotional intelligence is viewed as particularly important in developi...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/53269005248146900399 |