The Effect of Service Innovation using Self-Service Technology on Customer Technology Acceptance Attitudes
碩士 === 亞洲大學 === 經營管理學系碩士班 === 97 === The information technology is rapid growing in e-era, service providers introduced the convenient Self-service technologies (SSTs).These new technologies can increase service efficiency and save cost mainly due to the fact that the customers can complete their ch...
Main Authors: | Lin Sin-Yi, 林欣怡 |
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Other Authors: | James K.C. Chen |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/22835457210850418859 |
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