| Summary: | 碩士 === 國立臺北科技大學 === 車輛工程系所 === 97 === In this research plan, by means of a car Importer company - Taikoo Motors, an import agent of “A” brand in Taiwan, to implement "the performance assessment system on the product ties of workshop impact analysis"; which covers the followings:
Firstly, the establishment of the management system: to gather statistics island wide of the existing brand “A” number of vehicles (Vehicle In Operation) and to divide the distribution of the dealers scale of operation, the establishment of services, spare parts, technical and other management methods, to assess the distribution of workshop capacity and performance, and through reward and punishment systems of norms, to counsel dealers increase their own production capacity.
Secondly, management systems and ways of promoting competition: through regular dealer meetings and services bulletin announced the management system of the advantages and the elements, in addition to improving dealers operating outside the constitution and thereby enhance the overall combat capability and customer satisfaction
Thirdly, to assess the data collection and analysis: through the DMS (Dealer Management System) to collect dealers operating information, and provides for the dead-line to regulate the workshops to the time frame to complete the return report
Fourthly, to show the results of performance management system: in accordance with 2007 / 1 ~ 6 (way before) and 2008 / 1 ~ 6 (approach introduced), the performance analysis of production capacity to make a comparison, to understand the impact after the workshops implementing such as management activity
Generally speaking; by using of prepared l case studies; allow the automotive industry managers and advanced superiors in the next recession study, for the company''s operating performance far wider
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