The Relationship among Emotional Labor, Emotional Exhaustion, and Organizational Silence – Customer service representatives of a Telecommunication Corporation as Example
碩士 === 朝陽科技大學 === 工業工程與管理系碩士班 === 98 === An emotional exhaustion is the result of work stress, which means feel physically and mentally tired and then losing energies and feelings due to work and caused an individual can not work effectively. When the emotional resources have been run out and result...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/30776910824054074418 |