Application of Kano Two-Dimensional Quality Model and Quality Function Deployment for the Service Quality of the Gas Industry

碩士 === 華梵大學 === 工業工程與經營資訊學系碩士班 === 98 === In recent years, Taiwan has finally joined the ranks of developed nations with the changing of the times. Numerous state-owned businesses have followed the global trend of privatization. The natural gas industry commands resources that are intricately relate...

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Bibliographic Details
Main Authors: hau-shiang juang, 莊皓翔
Other Authors: Jhy-Ping Jhang
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/39971342463812507227