The Formation of Rapport in Relationship Marketing---A Case of Pansion Study

碩士 === 國立暨南國際大學 === 國際企業學系 === 99 === The concept of Relationship Marketing originated from industrial or organizational marketing of Scandinavia in 1960. The idea was to establish a long-lasting relationship with customers by interaction. The rapport between customers and service providers was seld...

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Bibliographic Details
Main Authors: Yu-Tzu Chang, 張祐慈
Other Authors: Yu-An Huang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/57676568347249900727