A study of Relationship between Service Quilty and Customer Satisfaction –Eleventh Branch, Taiwan Water Corporation as an example

碩士 === 國立彰化師範大學 === 企業管理學系國際企業經營管理 === 98 === Peter Drucker said, “people and money are two major resources for business.” The practical problems of enterprises are profit. What method does make enterprises getting profit? The answer is making consumers satisfied and willing to be a loyal consumer....

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Bibliographic Details
Main Authors: J. Y. WANG, 王錦源
Other Authors: S. L. CHEN
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/31890839718162253056