A Study of the relationship among organizational environment,organizational commitment , service recovery and job satisfaction.

碩士 === 國立屏東商業技術學院 === 國際企業所 === 98 === The ratio of the output value of service industry in GDP of one nation can reflect the condition of the economic development. The service quality depends on customers’ subjective judgments and their needs which are the essential factors of service quality. Conf...

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Bibliographic Details
Main Authors: Hui-Ling Chang, 張簡惠玲
Other Authors: none
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/07864615585059624602