Emotional Dusplay through Smile: A System Approach to Cteate Systematic Emotional Display Training Program in the Hotel Industry
碩士 === 國立臺灣師範大學 === 餐旅管理與教育研究所 === 98 === Hoteliers are facing emotional display issues and required to be aware. The hospitality always dealing with good service attitude but sometimes they also have some problem to manage it. Managers in the hospitality industry should have a key concept to contro...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/25889990790080213849 |