A Study on Applying Fuzzy Quality Function Deployment to the Service Quality Providing by Taipei Water Department

碩士 === 國立臺灣海洋大學 === 航運管理學系 === 99 === This study aims to utilize the quality function deployment to systematically investigate the operation of service quality in Taipei Water Department. The paper has referred to the relevant papers and researches of service quality and quality function deployment....

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Bibliographic Details
Main Authors: Fa-Chifa Cheng, 陳啟發
Other Authors: Gin-Shuh Liang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/12115975868858288937