Sustainable Development, Corporate Image, Customer Satisfaction, and Customer Loyalty- An Empirical Study of International Airlines
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 99 === This study investigates the relationships among sustainable development, corporate image, customer satisfaction, and customer loyalty in international airlines. The measurement dimensions of sustainable development are specifically examined. A questionnaire surv...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/36635415498790672672 |