Sustainable Development, Corporate Image, Customer Satisfaction, and Customer Loyalty- An Empirical Study of International Airlines

碩士 === 國立臺灣海洋大學 === 航運管理學系 === 99 === This study investigates the relationships among sustainable development, corporate image, customer satisfaction, and customer loyalty in international airlines. The measurement dimensions of sustainable development are specifically examined. A questionnaire surv...

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Bibliographic Details
Main Authors: Ching-Fang Hsu, 許瀞方
Other Authors: Kung-Don Ye
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/36635415498790672672