The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator

碩士 === 淡江大學 === 管理科學研究所碩士班 === 99 === This study mainly investigates the relationships among consumer personality, customer satisfaction and repurchase intention. The present study collects 333 consumers of the online group buying to empirically investigate the relationships among consumer personali...

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Main Authors: Ya Ting Chia, 邱雅婷
Other Authors: Shu- Hsien Liao
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/72869838348362361791
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spelling ndltd-TW-099TKU054570342015-10-13T20:08:40Z http://ndltd.ncl.edu.tw/handle/72869838348362361791 The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator 消費者個性、顧客滿意度與再購意願關聯性之研究 ─ 以世代為調節變項 Ya Ting Chia 邱雅婷 碩士 淡江大學 管理科學研究所碩士班 99 This study mainly investigates the relationships among consumer personality, customer satisfaction and repurchase intention. The present study collects 333 consumers of the online group buying to empirically investigate the relationships among consumer personality, consumer satisfaction and repurchase intention and examines the moderating effect of generation. By manipulating structural equation modeling (SEM), the research results indicate that customer satisfaction serves as a mediating effect between consumer personality and repurchase intention. The other findings specify the substantial moderating effect of generation in the relationships among consumer personality, customer satisfaction, and repurchase intention. Shu- Hsien Liao 廖述賢 2011 學位論文 ; thesis 95 zh-TW
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language zh-TW
format Others
sources NDLTD
description 碩士 === 淡江大學 === 管理科學研究所碩士班 === 99 === This study mainly investigates the relationships among consumer personality, customer satisfaction and repurchase intention. The present study collects 333 consumers of the online group buying to empirically investigate the relationships among consumer personality, consumer satisfaction and repurchase intention and examines the moderating effect of generation. By manipulating structural equation modeling (SEM), the research results indicate that customer satisfaction serves as a mediating effect between consumer personality and repurchase intention. The other findings specify the substantial moderating effect of generation in the relationships among consumer personality, customer satisfaction, and repurchase intention.
author2 Shu- Hsien Liao
author_facet Shu- Hsien Liao
Ya Ting Chia
邱雅婷
author Ya Ting Chia
邱雅婷
spellingShingle Ya Ting Chia
邱雅婷
The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator
author_sort Ya Ting Chia
title The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator
title_short The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator
title_full The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator
title_fullStr The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator
title_full_unstemmed The Study on the Relationships among Consumer Personality, Customer Satisfaction, and Repurchase Intention - Generation as a Moderator
title_sort study on the relationships among consumer personality, customer satisfaction, and repurchase intention - generation as a moderator
publishDate 2011
url http://ndltd.ncl.edu.tw/handle/72869838348362361791
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