Perceptions of the Fairness of Customer Claim Fraud:Some empirical evidence in Taiwan
碩士 === 逢甲大學 === 風險管理與保險研究所 === 100 === Current research suggested that one important factor that may influence customers’ attitudes toward claim frauds is the fairness perception of deductible amounts. This study further examined the impact of fairness perceptions on various facets of customers’ att...
Main Authors: | Kuo-Chia Lin, 郭嘉琳 |
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Other Authors: | Lu-Ming Tseng |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/06290560055537591591 |
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