The Relationship between Task Complexity, Knowledge Sharing, and Knowledge Acquisition: The Moderation of Organization Trust and Personality Traits

• Main Authors: Ko, Chuan, 葛娟
• Other Authors: Wang, Yau-De
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/35503425004770375807

碩士 === 國立交通大學 === 管理學院管理科學學程 === 100 === The purpose of this study is to examine the effects of organizational trust, task complexity, and personality traits on employees’ knowledge sharing and knowledge acquisition behaviors, two knowledge management activities that contribute to the survival and competitiveness of modern enterprises. Employees from ten high-tech electronic companies were sampled. Three hundred questionnaires were distributed and 202 of them were returned with a return rate of 67%. After excluding one incomplete questionnaire, 201 were remained. Hierarchical regression was used for hypothesis testing. The findings show that task complexity, organizational trust, and openness to experiences have a positive effect on knowledge sharing. Task complexity has a positive effect on knowledge acquisition. According to the results of this study, enhancing employees’ organizational trust and encouraging them open to new experiences will facilitate their knowledge sharing with co-workers. Adding complexity to their jobs will stimulate their own knowledge acquisition behavior. This new understanding about knowledge sharing and acquisition is not only beneficial to theory development in the field of organizational learning but also useful for providing guidance for managing knowledge within organizations.