The Relationship between Supervisor’s Impression Management and Employee’s Loyalty to Supervisor: Mediating Effect of Employee’s Positive Reactions

• Main Authors: Yin-Lan Shih, 施盈蘭
• Other Authors: Jin-Feng Uen
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/16006839036930340396

碩士 === 國立中山大學 === 人力資源管理研究所 === 100 === This study tries to reverse the direction of previous impression management studies from an employee-centric perspective to supervisor-centric perspective. By conducting supervisor’s impression management as independent variables, employee’s loyalty to supervisor as dependent variables, employee’s social desirable response as controlling variables, and employee’s positive reactions toward supervisor as a mediating role, to discuss the relationship among supervisor’s impression management, employee’s positive reactions and loyalty to supervisor. This research collected data from dyad questionnaires including 219 subordinates with 47 leaders in Taiwanese bank industry, and further used hierarchical linear modeling (HLM) to examine the hypotheses. Result showed that supervisor’s impression management has positive effect on employee’s positive reactions and loyalty to supervisor, and employee’s positive reactions toward supervisor also has significant influence on employee’s loyalty to supervisor. Moreover, employee’s positive reactions toward supervisor will mediate the relationship between supervisor’s impression management and employee’s loyalty to supervisor. This study accordingly raised some suggestions for further research and practitioners.