The Effects of Customer Relationship Management and resourse Base On Service Quality，Customer Satisfaction and Customer Loyalty – A Case Study of The Human Resource Agency
碩士 === 淡江大學 === 企業管理學系碩士在職專班 === 100 === Title of Thesis： The Effects of Customer Relationship Management and Resource Base on Service Quality, Customer Satisfaction, and Customer Loyalty – A Case Study of The Human Resource Agency Total pages:105 Key word: Customer Relationship Management (CRM), Re...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/kqj8c8 |