| Summary: | 碩士 === 長榮大學 === 高階管理碩士在職專班 === 101 === To verify leadership theory and practice, aggregate organization centripetal force, and improve job performance, this study used questionnaire survey procedure for employees working at 37 District Household Registration Offices in Tainan City. The subjects of the study were 421 household registration employees. This study sent 421 questionnaires, and 377 valid questionnaires were returned. The statistical methods included descriptive statistics, difference analysis, Pearson’s correlation analysis, and regression analysis. This study aims to explore in effect of servant leadership, organizational commitment on job performance, and employees, basic variables difference between organizational commitment and job performance, and to verify that the organizational commitment mediating effect between leadership and employee job performance. Based on the research results, recommendations and references would provide for the management practices.
The major results of this study are as follows:
1. Servant leadership has a significant positive relationship on organizational commitment.
2. Servant leadership has a significant positive relationship on job performance.
3. Employees organizational commitment has a significant positive relationship on their job performance.
4. There is a mediating effect of organizational commitment between servant leadership and job performance.
5. Employees of different ages have significant differences on organizational commitment. Marital conditions have significant differences on organizational commitment. Ranks of position have significant differences on organizational commitment.
6. Employees of different ages have significant differences on job performance. Marital conditions have significant differences on job performance. Ranks of position have significant differences on job performance.
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