The Study on the Relationship between Customer Relationship, Service Quality, & Perceived Value and Customer Satisfaction & Customer Loyalty - An Example of 「The H MEDICAL INC」Case

碩士 === 國立成功大學 === 高階管理碩士在職專班(EMBA) === 101 === In this study, the researcher tries to discuss the relationship between customer Relationship、quality of Service、perceived value、customer loyalty、and customer Satisfaction for H Company. Random questionnaire surveys were taken in the analysis department...

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Bibliographic Details
Main Authors: CHIA-CHENYU, 余家琛
Other Authors: Fong-Kang Chu
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/ea8vdx