The relationship between team members’ relational capital and knowledge sharing -Social interaction perspective

• Main Authors: Yen-ru Lai, 賴彥如
• Other Authors: Jihn-Chang Jehng
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/82521664965760735726

博士 === 國立中央大學 === 人力資源管理研究所 === 101 === Knowledge is the source of competition advantages in the organization. Knowledge sharing is indispensable for all organizations. Although knowledge can be transferred by formal organizational system, it is usually transmitted from the informal relationship. The purpose of the study is to form a knowledge sharing framework from the social interaction perspective. In this model, relational capital and interpersonal perception are expected to have a positive relation to personal knowledge sharing, while team contextual factors have a moderate effect on the relationship between relational capital and personal knowledge sharing. Furthermore, the relationship between team knowledge sharing and team performance is examined. 332 agents and their store managers in the 60 stores in the real estate agent industry participate in this survey. The result shows that relational capital has a significantly positive effect on knowledge sharing. Other hypotheses are not significant in the study. The implication of management is that the strong relationship between employees facilitates the intention of personal knowledge sharing. For enhance the relation between employees, the practices in the organization, face-to-face communication, formal meetings, and practices for lowing turnover rate, can help employees’ knowledge sharing.