| Summary: | 碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系 === 101 === Nursing staffs’ turnover rate went up rapidly in recent years, the fluctuation of turnover will significantly affect the operations of the hospital. Job rotation is one of the methods which hospitals commonly used to train nursing staff, however, based on historical literature, the rotation system might effectively influence nursing staff’s turnover. Therefore, the main purpose of this research is to explore how the job rotation influences on turnover intention, individual job stress and work adjustment.
This research used questionnaires to collect nursing-related information, and to verify the relationship between variables. On the other hand, this research used purposeful sampling to choose 8 hospitals in Taipei City as sampling targets, and the questionnaires were issued according to the proportion of nursing staffs’ distributed. After removing invalid samples, 389 valid samples were collected. And then, using two statistical software, SPSS 20 and Amos 20, to analysis this data. The results showed as follows:
1. Job rotation has significant effect on job stress, job adaptation and turnover intention.
2. Job stress has significant positive effect on turnover intention.
3. Work adjustment has significant negative effect on turnover intention.
4. Job stress mediates the association between job rotation and turnover intention.
5. Work adjustment mediates the association between job rotation and turnover intention.
From the above results, this research provides some suggestions to hospitals. Hospitals should set a suitable rotation frequency and adopt incentive systems to increase nursing staffs’ rotation intention, so as to avoid the negative impacts arising from rotation.
On the other hand, if the job rotation system cannot be appropriate to each nursing staffs, this research summaries some suggestions. First, hospitals should define the rules of job rotation and job descriptions clearly, in order to avoid confusion among the nursing staffs regarding their job role and task. Second, hospitals should establish good communication system to decrease nursing stsffs’ job stress. Finally, hospitals shall provide relevant learning information according to nursing staffs’ training requirements so that hospitals can increase its work performance and worker satisfaction.
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