A research on Service Quality of My Dinh taxi agent in Hanoi, Vietnam: An application of SERVQUAL model

碩士 === 樹德科技大學 === 經營管理研究所 === 101 ===  In the era where the new products and services constantly appear and become saturated at an unprecedented speed, it is impossible for the entrepreneurs to rely solely on the improvement and innovation of their products to achieve success as expected. Therefore,...

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Bibliographic Details
Main Authors: Ngo Bgoc Vi, 吳玉偉
Other Authors: Tsung-Hao Chen
Format: Others
Language:en_US
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/59359190698800859160