The Influence of Demographic Characteristics on the Effect of Service Quality to Trust and Satisfaction
碩士 === 元智大學 === 資訊管理學系 === 101 === Service quality is the most important one of factor to evaluate companies’ quality. Compete in the marketplace with generally undifferentiated products, service quality becomes a primary competitive weapon. Most of empirical cases show that service quality influenc...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/01474794517672926298 |