| Summary: | 碩士 === 南開科技大學 === 福祉科技與服務管理所 === 103 === ABSTRACT
Background: Diabetes has become the fastest growing chronic disease
regarding prevalence in the 21st century, and it has been listed among the
top 10 causes of death nationwide. To help patients with diabetes control
their blood sugar, health education regarding patients’ diet monitoring and
self-management is crucial. Adopting information technology to provide
health education is a current trend in hospitals, for not only offering
patients timely consultation but also reducing labor costs. Constructing a
highly efficient health education information platform is thus paramount.
The main purpose of this research was to determine the key factors of the
diabetic education information system as well as the importance of each
factor.
Research Method: The research involved qualitative and quantitative
methods: The qualitative method involved using a modified Delphi method;
the preliminary key factors, including major and minor key factors, were
adopted from previous studies. Second, an expert questionnaire based on
the modified Delphi method was employed to confirm the key factors.
Finally, a mind map depicting the key factors was created. The quantitative
method involved the use of a decision making trial and evaluation
laboratory method to analyze the degree of relevance and the influence of
the major key factors. An analytic hierarchy process was adopted to
compute the weights and priority of the minor key factors. Finally, these
results were integrated to complete a mind-mapping decision model.
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Results and Discussion: The qualitative result confirmed by 20 experts
after 2 rounds of expert questionnaire administration showed 5 major
factors and 18 minor factors. The quantitative result from the decision
making trial and evaluation laboratory showed that the major factor
“system functions” was most relevant among the major factors and was
also the factor that most influenced the other factors. “Professional
personnel’s acceptance” was the factor that was most influenced by the
other factors. Analysis of the minor factors identified using the analytic
hierarchy process revealed that “physiological information” , “personal
emergency services” , “medical habits” , “medical disputes” , and
“establishment and maintenance costs” yielded the highest weighting under
the major factors to which they belong.
The qualitative and quantitative results were integrated and presented
using a mind mapping decision model, which can be used to provide
medical management with crucial information regarding system planning
and resource distribution.
Keywords: Diabetic education information system, Telecare, Mind
mapping, Modified delphi method, Decision making trial and
evaluation laboratory (DEMATEL), Analytic hierarchy
process (AHP)
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