Understanding Users’ Perception of Special Library Service Quality and Satisfaction: A Case of X Library
碩士 === 淡江大學 === 資訊與圖書館學系數位出版與典藏數位學習碩士在職專班 === 103 === Libraries around the world are facing insufficient manpower and budget difficulties in the 21st century. Meanwhile, user-oriented assessment on service quality can help libraries understand readers’ needs and opinions. It’s a good tool for the im...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63550468203974441079 |