A Study on the Relationships among Emotional Labor, Psychological Contract Breach, and Role Performance: Role Breadth Self-efficacy as a Moderator
碩士 === 國立中正大學 === 勞工關係研究所 === 105 === There are many issues of HRM in Taiwan's service industry in recent year. The employees are required to provide high-quality services under high-standards, but also high turnover or absenct phenomenon in service industry are affecting brand reputation or co...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/fa92es |