| Summary: | 碩士 === 長榮大學 === 資訊管理學系(所) === 104 === This thesis proposes an approach to evaluate the overall performance of medical centers. Three types of activities are classified and connected through the parallel method proposed in this thesis. To resolve the efficiency of performance evaluation method in hospitals from the evaluation method of traditional enterprises, each activity is divided into two serial type connected processes. For the first process, production process is conducted to evaluate the internal management processes to satisfy the needs of people for medical care. Similar, the second, service process, can resolve the concerns of hospital on income increase when they face pressure that increases daily. The thesis has analyzed the performance of six processes in three types of activities of the three levels of hospitals in Taiwan in 2012. The evaluation results were provided the inputs and output shared ratios included hospitalization income and outpatient income to various hospitals. Results demonstrate that the proposed method has abilities to rank for adjusting resources.
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