Import public sector performance management effectiveness evaluation - A Case Study in Tainan City Council

• Main Authors: Chiu-Ping Chen, 陳秋萍
• Other Authors: 哈冀連
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/hvmhhb

碩士 === 長榮大學 === 高階管理碩士在職專班(EMBA) === 104 === Reinventing Government is the main government administrative reform of the twentieth century, the performance-oriented public service human resource management, is one of the core projects. PAS in the line of our country for years, with the change of subjective and objective environment has gone through several amendments, but in recent years due to climate impact service performance of civil servants and other welfare also aroused widespread concern, the associated problem also makes performance appraisal of civil servants become the focus of public questioning. This study used data envelopment analysis (DEA) evaluate the effectiveness of performance management of the import assessment. Data envelopment analysis (DEA) in the geometric sense is to use the envelope principle will put items all being evaluated Decision Units and output items mapped to the space to assess the relative efficiency of their organizations, identify areas envelope of all observations efficiency data envelope surface to form the efficient frontier, and then calculate the distance of individual decision-making units of observation and efficiency envelope surface of calculated relative efficiency of each level. As can be seen from the results, the efficiency of the results of the study by the DEA and various variable values obtained from the message, we can see there are three DMU performance of management effectiveness is a strong efficiency; 5 DMU performance of management efficiency value is between 0.9 and 1 for edge inefficient persons; performance management performance efficiency of a DMU value of less than 0.9, for the obvious inefficiency, accounting for 11% of all the DMU. Since the DEA analysis of the assessment results, the ratio of the display unit of Tainan City Council department performance management efficiency medium, but also must consider the adjustment of the number of units into sectors, in order to enhance their competitiveness.