Fading images: redesigning catering services in the crisis of shifting cohorts
碩士 === 國立政治大學 === 科技管理與智慧財產研究所 === 104 === In heightened competition, service innovation is a key to success in the catering industry, and the focus should be pivoted on users. Most literature tends to analyze segmented users and employ persona method to examine behavioral patterns, thereby distilli...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/79c79u |