A Study of Relationships among Service Quality, Customer Satisfaction, and Customer Loyalty: The Case of One Central Taiwan Vocational High School Restaurant
碩士 === 南華大學 === 企業管理學系管理科學碩博士班 === 104 === This research examines relationship among service quality, customer satisfaction, and customer loyalty. By using survey, 200 questionnaire were distributed and 200 effective questionnaire were collected, the effective questionnaire returns-ratio is 100%....
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/3hqy5p |