Service Failure Mode and Effects Analysis for International Tourist Hotel─A Case Study of H International Hotel
碩士 === 國立高雄大學 === 亞太工商管理學系碩士班 === 104 === Due to the popularity of domestic travel in Taiwan and of foreign tourists coming to Taiwan, in the customer-oriented marketing era, service providers must provide complete and sound service quality to cope with a wide range of customer needs. Therefore, in...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/2funky |