An Evaluative Study on the Quality of Pick-up Services among the Disabled Elderly:The Carers’ Viewpoints.

碩士 === 亞洲大學 === 社會工作學系 === 104 === The research thesis is to investigate the service quality of pick-up services delivered for the disabled elderly in Changhwa County. The concept of the service quality is based on Parasuraman, Zeithaml and Berry’s SERQUAL service quality model. Use quantity and str...

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Bibliographic Details
Main Authors: Pei-ching Su, 蘇佩菁
Other Authors: Mei-lin Lee
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/4baq2m