| Summary: | 碩士 === 國立中正大學 === 勞工關係學系碩士在職專班 === 105 === According to the rule of Republic of China (Taiwan) , Hotel industry is a part of the service industry, and is also under the workplace protection. Hotel is different with other companies that it exists for public and consumer. Therefore, it does not only need to follow the rule of Ministry of Labor, Environmental Protection Administration, Department of Commerce..etc. but also need to follow the rule of Ministry of Health and Welfare, Tourism Bureau..etc. Hotel needs to protect both consumers’ and labors’ right, that it need to watch out more rule and standard than other industry. Working at Hotel is not dangerous so the government doesn’t make a special law for it. It’s worthy to research how Hotel protects its employees. Twelve managers or staffs were interviewed in this research to know what protection Hotels do provide to employees and if that is appropriate.
The research shows that the staffs in Hotel rarely know the knowledge of the safety and hygiene of workplace. They don’t know or think the dangers they met were caused by the workplace. It leads to the consequence that they don’t fight their right against the Hotel. The protection provided by Hotel is not enough and suitable. It can’t make employees 100% safe. There is not appropriate propaganda and check by government that makes labors do not know the related information.
Finally, I recommended government , employers and employees for better protection of employees in Hotel. Government should have more propaganda and training materials appears to Hotels’ employers and employees. Employers should avoid un-safety equipment ,workplace and behavior. Providing personal protective garments and training. After that , Hotels should check if the employees equipped themselves and follow the directions. Employees should follow the directions and collect relevant information to protect yourselves.
Keywords: Hotel industry, workplace safety and hygiene, workplace danger, protection
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