The Research on the Service Mistakes, Service Compensation and Satisfaction of the Tour Team Leader

碩士 === 朝陽科技大學 === 休閒事業管理系 === 105 === This study was discussed on the relationship between service mistakes, service compensation, and satisfaction of the Tour Team. This research used convenience sampling and research object are focus on people who have been traveled abroad. There are 300 copies of...

Full description

Bibliographic Details
Main Authors: TSUNG, CHIEN-JOU, 欉芊柔
Other Authors: HSU, CHI-YUEH
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/twj2p8