| Summary: | 碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 105 === In this thesis, the author performes a study on factors affecting employee’s motivation at Viettel Research and Development Institute (Viettel R&D). It can be seen that Human resource is the most essential asset of any organization. Managing and using assets effectively is one of the main functions of any organization. Motivating employees is an important component to a successful company. This study was conducted in a broader perspective, inviting exploration in an open-ended way of a range of employee’s motivation. It also conductes a literature review intended as a significant contribution in its own right, in its attempt to locate research helpful to Viettel R&D.
Additionally, this study also builts up a model to measure the Working motivation in company with factors such as payment policies (salary, bonus and social welfare), promotion opportunities, training and development, Working conditions, and communication. This research also examined the difference of Working motivation by following personal characteristic such as gender, education level, position in the company and income level. This research evaluates employee motivation in Viettel R&D and provides some suggestions to increase its employee performance. This research will provide a good model for small and medium enterprises to evaluate their employees’ Working motivation. Then those enterprises choose suitable solution for maintaining and improving Working motivation. To investigate the employees’ behavior, 380 questionnaire papers were distributed to Viettel R&D’s employees and the data was run by SPSS version 22.0. After evaluated the employees’ behavior, we found that payment policies (including: salary, bonus and social welfare), recognition, training and development, Working condition, communication positively impact on Viettel R&D’s Working motivation. This is valuable information for Viettel R&D to improve its employees’ motivation.
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