A Study on the Relationship between Service Qualityand Customer Satisfaction– A Case Study on the T Bank and H Bank
碩士 === 大漢技術學院 === 流通與行銷管理研究所 === 106 === In the early days, in the banking business, customers will choose the basic needs of the bank with personal convenience and habituality. However, due to the increasingly competitive banks, in addition to excellent products or services, they must be able to tr...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/988zan |