A study of professional service firm and family firm management style: case study of B Corp JW CPAs

碩士 === 國立政治大學 === 科技管理與智慧財產研究所 === 107 === Accounting can be regarded as the way for government and investor to communicate with each other. Since accountants are required to follow all the principles, they often face lacks the time or human resources. Take Big4 as an example, the turnover rate is a...

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Bibliographic Details
Main Authors: Hung, Ko Jung, 洪可容
Other Authors: Hou ,Sheng-Tsung
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/b7npeq
Description
Summary:碩士 === 國立政治大學 === 科技管理與智慧財產研究所 === 107 === Accounting can be regarded as the way for government and investor to communicate with each other. Since accountants are required to follow all the principles, they often face lacks the time or human resources. Take Big4 as an example, the turnover rate is about 30% / year, and it has an effect on its daily operations. These phenomena cause us to think is there any possibility that accounting firms can earn a reasonable profit and lower their turnover rate at the same time? This study takes JWCPA as the case company because it is the first certified accounting B corp in Taiwan, not to mention that it is also the leading accounting firm in Taiwan. Founded 30 years ago, JW CPA now generates more than NT 300million per year, with more than 200 employees and the turnover rate is less than 3% each year. We use the interpretative case study to find out how they differential their services and how they combine two different management styles to make differences. Right now, there are more than 200 professions delivering auditing and non-auditing services. We can say that even though JWCPA is part of the accounting industries, the turnover rate is less than 3%/ year, and generates more than 300millions every year, and being nominated as benefit corporation at the same time.