Determinants of Employees\'\' Intention to Stay- A Study of Credit Unions in Changhua

• Main Authors: Shen-Fu Lee, 李申富
• Other Authors: Chih-Hsun Chuang
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/cgi-bin/gs32/gsweb.cgi/login?o=dnclcdr&s=id=%22107NCHU5457072%22.&searchmode=basic

碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 107 === Abstract It is important and necessary for enterprisers to maintain the stability of human resources in order to pursue profits and sustainable operations. The outstanding employees recognized by enterprises are the talents that other enterprises are eager to headhunt.In the financial services industry, employees are involved in customers’ financial privacy, therefore, employees who leave the company may cause a serious loss of profit from both customers and enterpris. On the other hand, enterprisers have to spend time and money recruiting new blood in order to maintain the stability of human resources. Therefore, this study hopes to find out the factors that may affect employees'' intention to stay, and let enterprises reduce the cost of management due to the unstable human resources. This study surveyed and collected data from 179 financial tellers working at branches of two credit unions in Changhua, Taiwan.Questionnaires addressing theperceived organizational support, leader-member exchange, employability,and intention to stay were distributedto employees. This study shows that (1)the perceived organizational support has a positive correlated with intention to stay, (2) there is no significant correlation between the leader-member exchange and intention to stay,(3)there is a negative relationship between employability and intention to stay. This study fulfills an identified need to understand the influence of the perceived organizational support, leader-member exchange, employabilityon the intention to stay.