The Relationship among Emotional Labor, Job Stress, and Job Performance forTour Leaders: Moderating Effect of Job Characteristics and Social Media Use
碩士 === 國立高雄餐旅大學 === 觀光研究所 === 107 === The study focuses on tour leader. Their emotional response while leading group package tour will cause the body and soul of the leader, and thus affect the performance. This study takes variables as emotional labor, job stress, job characteristics, social media,...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/hkjnr6 |