Analysis on Customer Experience of Foodservice Industry:An Example of New Place International Corporation
碩士 === 東海大學 === 企業管理學系碩士班 === 107 === The catering industry is a high-intensive service industry. The goal of this study is to discover the gap that might be misunderstood from the previous quantitative studies. This study first uses the empathy map to depict the six senses of the passengers: seeing...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/33erms |