Perception and patient satisfaction : a case study of olabisi onabanjo university teaching hospital, Nigeria

Patients view about health care service delivery is a neglected subject in many developing countries. Patients are viewed as passive beneficiary of health care service without a voice. However, the views and opinions of patient on perception of service quality and satisfaction of health care service...

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Bibliographic Details
Main Author: Daniel, Olusoji
Format: Others
Published: Blekinge Tekniska Högskola, Sektionen för management 2009
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