Perception and patient satisfaction : a case study of olabisi onabanjo university teaching hospital, Nigeria
Patients view about health care service delivery is a neglected subject in many developing countries. Patients are viewed as passive beneficiary of health care service without a voice. However, the views and opinions of patient on perception of service quality and satisfaction of health care service...
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| Format: | Others |
| Language: | English |
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Blekinge Tekniska Högskola, Sektionen för management
2009
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1130 |